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Privacy Policy

INFORMATION ABOUT OUR PRIVACY POLICY

Privacy-sensitive data or personal data is processed through our web store. wtw-filtershop.nl considers a careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we adhere to the requirements of the privacy legislation. That means among other things that:

we clearly state the purposes for which we process personal data. We do this through this privacy statement;
we limit our collection of personal data to only the personal data required for legitimate purposes;
we first ask you for explicit permission to process your personal data in cases where your permission is required;
we take appropriate security measures to protect your personal data and also demand that of parties that process personal data on our behalf;
we respect your right to offer, correct or delete your personal data on your request.

wtw-filtershop.nl is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.

USE OF PERSONAL DATA

When using our web store we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

Name and address data
telephone number
Billing address
E-mail address
Payment details
Sex

REGISTER

With certain parts of our web store you must first register. After registration, we store the personal details you provide via the username you have chosen. We save this data so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In the event of a suspected fraud or misuse of our web store, we can hand over personal data to the competent authorities.

ACCESS PORTAL

With our portal you can access a management environment where you can set, specify and change things yourself.

HANDLING ORDER

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

ADVERTISEMENT

In addition to the information on our website, we can also inform you about our new products and services:

by mail;
by email;
via social media;
by phone.

CONTACT FORM AND NEWSLETTER

We offer the possibility to ask questions via our web store through a contact form, whereby you are asked to enter various details to handle your question. You choose yourself which data you provide. The data that you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.

We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link that you can use to unsubscribe. Your e-mail address is automatically added to the list of subscribers.

LOCATION DATA

If required for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time.

This (location) data can also be stored and processed by the provider of, for example, navigation / map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements from the relevant provider.

PUBLICATION

We do not publish your customer data.

PROVISION TO THIRD PARTIES

We can pass on your details to our partners. These partners deliver customized advertisements based on your personal data. These partners are involved in the implementation of the agreement. These partners can use your data for their own marketing purposes.

COOKIES

Cookies are used on our web store. Cookies are also placed via third parties that are enabled by us.

When you visit our online store for the first time, a message is displayed in which we explain why we use cookies. We regard your further use of our web store as permission for this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these may change regularly).

GOOGLE ANALYTICS

Wir verwenden Google Analytics, um zu verfolgen, wie Besucher unseren Webshop nutzen. Wir haben mit Google eine Datenverarbeitungsvereinbarung getroffen, um Vereinbarungen zur Verwendung unserer Daten zu treffen. Wir gestatten Google auch, die erhaltenen Analytics-Informationen für andere Google-Dienste zu verwenden, und lassen die IP-Adressen schließlich anonymisieren. We use cookies to optimize your user experience, to analyze web traffic and to be able to show targeted advertisements through third parties

SECURITY

We take security measures to limit abuse of and unauthorized access to personal data. In particular, we take the following measures:

Access to personal data is protected with a username and password;
We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when you enter personal data;
We keep logs of all requests for personal data.

STORAGE TERMS

The personal details described above are kept for as long as necessary to process your orders, including warranty. We then save data for a maximum of one year for the statistical purposes described. The data is then deleted unless there is a legal obligation that requires longer storage (such as the tax retention obligation of seven years for payment data).
THIRD PARTY WEBSITES

This privacy statement does not apply to third-party websites that are connected to our webshop through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

SEEING AND CHANGING YOUR DATA

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the details below.

If you want to view the personal data that wtw-filtershop.nl has recorded about you or if you want to change data because they are incorrect or incomplete, or want to have them removed or protected, you can contact us by e-mail, via e-mail address info@zveh.nl. Care for your own home will inform you within four weeks which personal data it processes about you and whether it will or can comply with any request for removal, blocking or improvement.

To prevent abuse, we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.

PERSONAL INFORMATION AUTHORITY

Of course we will gladly help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.
CONTACT DETAILS

Zorg voor eigen huis

Munt 1 C

8446 AE Heerenveen

Tel. 0513-648364

info@zveh.nl

This privacy statement was last modified on 02-02-2019.

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